Residential Standard (HEX / Parts / Labor) 15 yr / 5 yr / 5 yr

 

*Note 1: If you purchase a product from an unauthorized PRO or if the original factory serial number has been removed, defaced, or altered, your Rinnai warranty will not be valid.

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Unfortunately, some websites and online dealers claim to be authorized Rinnai resellers but are not. Products sold on these websites or from these online dealers do not carry a warranty from Rinnai. When you purchase products from an unauthorized website or online dealer, you are taking a risk because these products may be counterfeit, used, defective, or may not be designed for use in your particular installation. Please protect yourself and your Rinnai product by ensuring that you only purchase Rinnai products from an Authorized Rinnai Dealer

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*Note 2: Rinnai is changing the language in its warranty terms and conditions in the User Installation manuals. Statement 1 below will be replaced by statement 2 in all future manuals. All warranties (Old or new manual) will be honored as written in Statement 2.

1. "This Limited Warranty applies only to products installed correctly in the United States and Canada. Improper installation may void this Limited Warranty. For this warranty to apply, you must use a trained and qualified professional who has attended a Rinnai installation training class before installing this product."

2. This Limited Warranty applies only to products installed in the United States and Canada. Improper installation may void this Limited Warranty. To complete your installation, it is recommended that you hire a trained and qualified professional who has attended a Rinnai installation training class.

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*Note 3: California, Quebec, and residents of other jurisdictions that prohibit warranty benefits conditioned on registration are not required to obtain more extended warranty periods, and failure to register your product does not diminish your warranty rights.

 

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